In the world of dentistry, there is a crucial role that often goes unnoticed, yet plays a vital part in ensuring patients receive the best care possible. Abby works behind the scenes to facilitate and streamline the patient's journey towards a healthier smile, using her spreadsheets that has revolutionised our practice.
The Treatment Coordinator is a key member of the dental team, responsible for guiding patients through their treatment plans, answering their questions, and addressing any concerns they may have. They act as a liaison between the dentist, the patient, and other specialists involved in the treatment process, ensuring seamless communication and coordination.
Beyond her administrative duties, Abby also plays a vital role in providing emotional support to patients. She understands that dental treatments can be anxiety-inducing for some individuals and strives to create a warm and welcoming environment. She listens attentively to patients' concerns, offers reassurance, and ensures their comfort throughout the treatment process.
Her organizational skills, attention to detail, and compassionate approach make a world of difference in the patient's experience. She goes above and beyond to ensure that every patient feels heard, understood, and cared for.
Outside of work Abby will be found spending time with her family and catching up with friends