And now it’s time to move on.
We hope this finds you and your family in good health. As we look back on our second week back at work, it’s been an amazing week. It’s been hard, but it’s been incredibly enjoyable.
We’ve had the chance to refine our protocols, make sure we were safe and we will now be bringing the members of the team that were furloughed back to help improve our care. We are SO EXCITED to have them back.
We’ve been rightly prioritising those with urgent need. So anyone who has had an issue during Covid, no matter how small, now is the time to contact us. The treatment may be temporary, but we’ll do something.
We are pleased to be able to offer routine examinations. If you are now due, please get in touch and we will be happy to book an appointment.
With current guidelines restricting the use of ultrasonic scalers, it will be hand scale only.
Routine fillings are a bit more difficult. For a routine filling appointment, we now take 10 minutes to set up the surgery, 30 minutes treatment, but then the surgery has to be left empty for an hour followed by a deep clean. So it’s a two hour appointment, for what used to take us half an hour. Understandably we have to limit routine treatments to a few appointments a day.
We are also trying to streamline the reception process. Prior to your appointment we were completing a pre appointment screening phone call, but now you may find you get an e mail instead. Please reply by e mail if possible as it speeds up the process massively.
We envisage the appointment books getting very busy as the year goes on, so please do not put off booking your appointments. We are happy to book well in advance, so please get in touch and arrange any appointment that you are due or need.
Many thanks for your attention and if there are any concerns please contact the reception team, preferably on email@example.com
We look forward to getting back to our new normal and to bring back our team members who have been away for a while…